If you have come across a person or business who is trying to involve in any corruption, fraud, scam, cheat, dishonesty, spoilage or if you find a company where you feel financially insecure, look no further as pcbook.in would help you to

Complaint process at PCbook

NOTE- If there is any previous complaint against any person or business and if any complain does not resolved under the time period given by PCbook, or 2nd party doesn't take the necessary action or don't settlement to resolve complaint with complainant (1st party) then the officials on our website will have the right to set that complaint to public level and anyone would be able to view that complaint using 2nd party identities in all over india.

Important note- PCbook never keeps an intention to take action on any individual's social reputation. We only set our user's submitted complaint to public mode and make it visible when a particular complaint submitter isn't getting response from 2nd party (defendant) or when the 2nd party defendant doesn't want to come to a settlement or resolve the matter.

Please note that the PCbook officials always give their level best to help you to get justice out of your submitted complaint, but in some cases, PCbook does not guarantee you how long time will they take to resolve your problem/complaint or even they will for sure.

It happens some on complaints where PCbook keeps on trying their level best to contact the 2nd party, but unfortunately, they cannot reach out to the 2nd party anymore because of their non-responsiveness or wrong identity, Nevertheless you can have some faith in PCbook as we never stop working on your complaint until and unless it gets resolved.

Besides this, PCbook has some helpful options for users

The idea of launching PCbook is to protect you from falling into any traps such as online scams, cybercrime, fraud, cheat, dishonesty, corruption, bribery, injustice, non-ethic etc. In short, our aim to spread the awareness to all of you so that you can stay informed all about illegal activities. It is normal for you to meet unknown people or business organizations in your day-to-day life and this is what may direct you to various scams or fraud activities that you may not be aware of sometimes.

Sometimes a fraud person also pretends to act as a genuine person or they may belong from a reputed company also. This is how they manipulate you into their treachery and finally you fall in their traps and they start harassing you mentally and you lose control over your financially stability as well.

Our ultimate moto is to keep you safe no matter wherever you go or whoever you meet with. PCbook will mainly work like a scanner for you where PCbook will bring and show you all the necessary details about that unknown person or company that you are likely going to get connected directly or indirectly.

Here is what you can check using the “Check Social Reputation” option:

• Name & profile of your concerned person/company
• Behavior, Punctuality, Honesty, Trustworthy, Responsibility and Commitment
• Background reputation, character, public Feedbacks, Review and opinions
• Public disputes, complaints and criminal records (If any)
• Achievements and much more

stays informed using this option and avoid being a victim in day-to-day life.

After checking out the above records of vital information about a person or business, you shall be able to take the right decision in your personal or professional life and most importantly, you will never fall into anyone's trap or someone can harassing you.

How can I know the necessary information about any unknown person or company through this option?

Ans- Checking information about any unknown person or company at PCbook is way too easier than you think. After you open up our official website (www.pcbook.in), you will get an option named “Check Social Reputation” option. and there you just need to enter the Mobile number, PAN card number, Aadhar number or social number for a person and GST number, CIN number or Business Name for a company. Then PCbook will show you all vital information about that person or company.

Here is how this option helps:

You may not be aware but there are hundreds of illegal activities that take place almost regularly in India and below we've highlighted some informative points below so that you can be familiar with all the daily happening scams and frauds and also can protect yourself using “Check Social Reputation” option on PCbook. 

A. Before hiring any employee- Suppose if you are going to hire a new employee in your company, before that you need to verify the identity and public feedbacks of that person before you consider hiring him/her in your company.

With this option, PCbook allows you to check all the vital information about an unknown person and this also helps you to finalize whether to hire that person in your company or not. This is how PCbook will safeguard you from sharing your company's vital documents to anyone they don't know or trust. 

Here is what will get to know about an employee that you have decided to hire-

• Name & profile of your concerned person/company
• His/her Behavior, Punctuality, Honesty, Trustworthy, Responsibility and Commitment
• Background reputation, character, public Feedbacks, Review and opinions
• Public disputes, complaints and criminal records (If any)
• Achievements and much more

B. Before joining any organization or online Job- This option will help you to find detailed information about the business as nowadays scammers show up with fake websites that asks to pay upfront fees to get job opportunities. After that, they ask you to pay some sort of registration fees through unusual payment methods through which hackers and scammers collect your banking information. Also if you've met someone online or if you are unsure to join based on the legitimacy of a business, PCbook helps you to do a bit more research and stay safe.

In case of company/business you will need to enter GST number, CIN number and company's name so that PCbook can show you the market value of the company that you want information for. This will help you check how legit, committed and trustworthy a company is.

• Here is what will get to know about a business that you have decided to join-
• Company's name and office location address
• Business profile and reviews
• Public dispute, complaints
• PCbook accredited grade
• Market reputation

C. Before marriage with someone: Before you step forward to get hooked you with your married life, you should always consider analysing the profile of your partner as nowadays most of the people aren't genuine. It is extremely necessary for you or your family to personally gather information (Family status, bride / bridegroom character, salary, education qualification, etc) about the person you're going to marry.

In order to stay safe, make sure you verify your partner's information by using the “Check a Person's Social Reputation” option.

Next, you'll need to enter the identity details of your partner and PCbook will show you all the necessary information so that you can get to know more about your partner and take a wise decision about marriage.

D. Before purchasing any property or giving lease or rent to someone: Are you looking forward to purchasing investment property or giving lease or rent to an unknown person? Before that, it is highly recommended that you should have a proper understanding about your tenant law so that you are able to fix a leaky faucet. Also, you'll need to invest into a low mortgage payment especially when you are going to deal with an unknown person's property.

In order to stay safe, make sure you verify the person's information by using the “Check a Person's Social Reputation” option.

Next, you'll need to enter the identity details of that person or builder/company from whom you're going to buy the property or whom you are going to give lease or rent. Rest, PCbook will show you all the necessary information so that you can get to know more about that unknown person and take a wise decision about investing into any property or giving lease an unknown person.

E. Before lending money or giving financially support to someone: Sometimes, you may be asked to help your family members or a friend with a loan which can usually be unsecured. If the loan isn't repaid at time, the relationship also can sour.

In order to stay safe, make sure you verify that person's information by using the “Check a Person's Social Reputation” option.

You'll need to enter the identity details of the person to whom you are going to lend money and rest, PCbook will show you all the necessary information about the unknown person and based on that you can think twice whether it will be safe to lend him/her the money.

F. Before giving advance payment to someone person or company: If you are ever asked to give advance payments to an unknown person or company, that clearly indicates that you are only going to get a service or product delivered only when you pay upfront fees or money. Before you pay advance payment to any unknown person or company, make sure the seller refunds your payment amount if he fails to meet the pre-agreed obligation of goods or services.

In order to stay safe, make sure you verify that person or company's information by using the “Check a Person's Social Reputation” option.

You'll need to enter the identity details of the person or the company whom you are going to pay money in advance and rest PCbook will show you all the necessary information about the unknown person and based on that you can do a compete risk free payment to an unknown person or company.

G. Before buying or selling products OLX and Quikr: Sometimes you may feel the need to get rid of your old TV, mobile, pc/laptop and want to handover to someone via OLX and Quikr. However, you may come across any fraud person who may not pay you after receiving your product. or

Some fake buyer in OLX, quikr or online fraudster. he pretending to be an Indian army and  calling on all Posted any stuff or household items to sell on OLX and quikr.  The moment you post an ad for the item (cycle, guitar, furniture, etc) you want to sell on Quikr or Olx, you will almost instantly get a call from an interested buyer on the mobile number you just advertised.

this fraudster will use the “Request Money” option on UPI apps, Google pay, Paytm etc to ask for money from you instead of transferring money. Note that this is where you will lose your money. Without reading the SMS properly from UPI apps, you may simply click on it and money gets transferred from your account to fraudster, your knowledge will protect you. stay informed and stay safe

No matter whether you are going to buy anything or sell on OLX and Quikr, in order to stay safe, make sure you verify that person's information by using the “Check a Person's Social Reputation” option.

You'll need to enter the identity details of the person whom you are going to sell your product or buy anything on the other hand. Rest PCbook will show you all the necessary information about the unknown person and based on that you can do a compete risk free transaction with an unknown person on OLX and Quikr.

H. Before getting any news of won prizes from any company: Sometimes, we use to get calls from unknown companies where they claim to send us free products or cash prizes for we have had won a lottery from their company. There are certain chances that most of the companies that call you are known to be fraud from the very beginning which was out of your sound knowledge.

In order to stay safe from these kinds of companies, make sure you verify that company's information by using the “Check a Business's Social Reputation” option.

You'll need to enter the identity details of the company that has called you claiming you've some prize. Rest PCbook will show you all the necessary information about that company and based on that you can consider proceeding further.

I. Before going into an online relationship: We all, at some point of time try finding our desired life-partner online, especially on social media platforms. However, in today's time, due to lack of security issues, you may feel the need to check out some vital information about partner.

In order to stay safe, make sure you verify your partner's information by using the “Check a Person's Social Reputationn” option.

You'll need to enter the identity details of the person that you found online and also who you want as your preferred partner. Rest PCbook will show you all the necessary information about that person and based on that you can take a wise decision.

J. Verify agent before applying visa:

K. Fund Transfer processing fee or pre-registration:

L. Online relationship:

M. Cheating after being a friend: and much more

This option at PCbook gives you the chance to feedback a particular person/company based on the previous records/performance. You can either feedback a person/company for previous good records (Goodwill, Behavior, Punctuality, and Trustworthiness etc) or also feedback for negative records (Scam, Fraud, Cheat, Dishonesty, Wrongdoing etc) as well.

Suppose if the person/company that you are feedbacking on PCbook is trustworthy and genuine, he/she will get benefited and will also be able to show up as a loyal and trustworthy person/company in front of other Indian residents.

On the other hand, if you are feedbacking a dishonest, fake and fraud person/company, other Indian residents will stay alert and maintain distance from that person/company in the near future and also avoid dealing anyhow.

How to use this option?
Go to the official website of pcbook.in and from there, you need to head over to the sider menu at the top right.
You will have to select the Feedback to someone as you can see the one we've highlighted in the screenshot or you can redirect by clicking here

Next, in case you want to feedback any person, you'll need to enter the Mobile number, Aadhar, PAN number of that person. However, in case you want to feedback any specific business/organization, you will need their business GST or CIN number to list them in the feedback section at PCbook.

Nowadays, there are various online companies that rob common people out of their hard-earned money using popular online platforms. Here, the scammers steal the personal/debit/credit card credentials of common people and they steal their money with unauthorized and fraud online transactions. As an user of PCbook, we respect your privacy and we don’t want you to fall into any online scam. Now, we have designed the “Report website” option for you that you can use to report any particular scam/fraud website. This option is not only going to help you but other Indians spot trends and combat fraud through your initiative. The process is very simple. You just need to do is enter the URL/ website name of any website and describe about that website and report then PCbook will publicly disclose the scam activities that the website runs. One more thing, this will also help other Indian residents stay aware from that particular website from any further use.

What are PCbook Character Certificate and Accreditation Certificate?

The PCbook Character Certificate and Accreditation Certificate are the certificates offered by PCbook to a person or business after maintaining high standards in personal and professional lives. Both the Character Certificate and Accreditation Certificate are prestigious awards, designed by the officials of PCbook.

Here, the point should be noted that the PCbook Character Certificate and Accreditation Certificate are not easy to obtain. These certificates are only presented to successful people and successful business. In the modern highly competitive market, one out of thousands of people and business become successful to get such prestigious awards from PCbook.

Types of Certificates Offered by PCbook

There are two types of certificates that PCbook offers to its users, i.e.

1. Character Certificate- PCbook offers the Character Certificate to individuals who can maintain all the eligibility requirements on their PCbook profiles. In short, a person who has good behavior, honesty, commitment, trustworthiness, and a good level of public satisfaction score can easily obtain the PCbook Character Certificate.

2. Accreditation Certificate- PCbook offers the Accreditation Certificate to businesses/organizations that meet and maintain high standards and have improved business performance. Moreover, PCbook gives the Accreditation Certificate to those businesses with high customer satisfaction scores, excellent quality customer service, loyalty, punctuality, commitment to its customers.

Benefits of PCbook Certificate

If we talk about the benefits of obtaining the PCbook Character and Accreditation Certificate, the sky is the limit. There are multiple advantages of using both certificates. The certificates reflect the highest standards of a person or business to impact personal and professional sectors. For example, the PCbook certificate shows the public your ideal qualities as a human being, such as good behaviour, trustworthiness, reliability, loyalty, honesty and commitment.

Suppose you wonder how these two types of PCbook certificates can help you show up as better human beings or business owners. In that case, we will help you better understand. Read on to know further about using the benefits of using the PCbook certificates.

PCbook Character Certificate- Firstly, the PCbook Character Certificate can help you show up as a better person when applying to any government and non-government job. The Character certificate can help you maintain a standard of well-being in society and the public. The certificate can highlight you as a trusted person worldwide, and you will get more respect in your society.

Moreover, it will help you build your trust in front of your family members, friends, relatives, co-workers, and potential employers, as so on. Overall, the PCbook Character certificate is essential as it plays the most significant role in making a person's future shine in every walk of life.

PCbook Accreditation Certificate- Businesses with high standards in public/customrs and society are allowed to avail the benefits of the PCbook Accreditation Certificate. Once a business or organization can show records of years of hard work and meet high professional standards in the business sectors, they are issued the PCbook Accreditation Certificate. This prestigious certificate from PCbook can be hung on the walls of offices or any workshop that can create an excellent impression to other business owners or customers.

Who is eligible to get the PCbook Certificates?

These are some important qualities for a person or business to be eligible for the PCbook Certificates. If there is a lack of those qualities, one needs to work hard to acquire them to be eligible for the PCbook certificates.

To apply for the PCbook Character Certificate, a person must have high standards in public and society. As per the policy, PCbook never allows random people to apply for the PCbook Character Certificate. To be eligible to get the prestigious PCbook Character Certificate, a person must have excellent qualities as a human being, which are as follows-

• Self-improvement
• Loyalty
• Trustworthiness
• Honesty
• Punctuality
• committed
• Respectful
• Reliability

Alternatively, many important things must be considered if a business or organization wants to obtain the PCbook Accreditation Certificate. PCbook never considers any random business or organization to be eligible for the Accreditation Certificate. In such cases, taking any business to the next level of success takes a lot of dedication, hard work, and effort.

A particular business has to have excellent qualities and characteristics to obtain the PCbook Accreditation Certificate. PCbook demands businesses or organizations to maintain a list of unique characteristics that reflect a successful business's image. To receive the PCbook Accreditation Certificate, a business or organization needs to have some excellent qualities and characteristics, which are as follows-

• High customer satisfaction scores
• Excellent quality customer service
• Loyalty
• Punctuality
• Commitment to customers
• Customer-centric Approach
• Professionalism
• Unique Value
• Good Marketing
• Adaptability

If PCbook finds a business with these unique qualities, it becomes eligible to opt for the PCbook Accreditation Certificate.

Once a business applies for the PCbook Accreditation Certificate, as per the systematic approach the officials of PCbook will overall review every vital information from start to scratch. After the thorough inspection of the business, PCbook will decide whether to give the Accreditation Certificate to that particular business or company or not. If approved, PCbook will send a further confirmation email to the company regarding the successful issuance of the PCbook Accreditation Certificate.

Validation of PCbook Certificates

On the 1st day of every month, the officials of PCbook maintain a thorough checkup of all users' performance from time to time. For example, suppose any month, PCbook sees that the certification score of any person/business deteriorates. In that case, PCbook discontinues the issuance of certificates until the performance improves. In such cases, it is essential to maintain high standards of quality in personal and professional lives so that PCbook never discontinue providing the valuable certificates.

Check Validity of PCbook Certificates

At PCbook, you have an option to validate someone's certificate and check if it is offered by PCbook or infringement by someone. You need to use a specific certificate number to check if a certificate is valid and provided by PCbook itself. Suppose the certificate is valid and has correct information. In that case, you will be informed that the certificate is genuine and was provided by PCbook. As a result, you can be sure of the genuineness of a certificate.

PCbook certificate can be easily checked the validation by using “Check Certificate Validation” at the official website of PCbook. You just need to enter that cert no. If that certificate was actually provided by PCbook based on their performance, then certificate will automatically show without any error with the same name, same profile image and same grade. However, if there is indicating certificate is not valid after entering the cert no, that means certificate is fake or edited by third party and if there is indicating certificate is expired that means PCbook has expired that certificate due to their poor performance.

Nowadays, the Internet is filled with fake websites and scammers try to attempt scamming innocent people in various ways to steal their personal as well as banking information. As you are a user of PCbook, we never want you to get involved into any sort of scam or fake website. After all, your safety concerns are important to PCbook and this is why we have designed the “Verify Website” option that you can use to verify the authenticity of any particular website. Yes, that’s true. If PCbook finds out any single negative or public reports, we will inform you whether it is a scam/fraud website and this will help you to stay alert keep you safe from all kinds of fraud websites.

Aadhaar is a unique identification based on individual biometrics. Sometimes, before dealing with an unknown person online, you should ask for the person’s Aadhar card details. This option at PCbook will help you to find out whether the submitted Aadhar details are a genuine one or not. Moreover, you can know about the legitimacy of an unknown person that you are going to deal with. We feel proud to say that this option will help the users of PCbook to identify people with fake identities in society and can also stay protected from cheat/fraud people in the future as well.

The PAN or (Permanent Account Number) is a unique 10-digit alphanumeric identity number that also serves as an identity proof of an individual. We all know that the PAN number also acts as proof of identity for the Indian citizens. For an extra layer of security, PCbook has designed the PAN verification service for its users where users can easily verify an individual’s identity through his/her PAN details and check whether a person is submitting original PAN documents or not.

• About FSR
  The officials of PCbook give the FSR (Final Settlement Report) to both the parties (Complainant & Defendant) once the 2nd party agrees to come to a settlement with his/her complainant at PCbook.

• Importance of FSR
  The FSR report plays a vital role for the 2nd party, especially. It is because sometimes, even a previous complaint gets resolved through PCbook, there are still chances where the 2nd party could be accused of the same case (complaint) against by the same person who complained previously. That time this single FSR will completely help to 2nd party to prove their innocence.

• Usage of FSR
  Suppose, the same person accuses the 2nd party anytime in the near future, then 2nd party can show the FSR report provided by PCbook and 2nd party also can contact to PCbook regarding this by providing their FSR report. After that, PCbook will take a strict action against the 1st party accordingly.

• Verification of FSR
  The process of verifying the FSR report can be easily done by entering FSR number using the “Verify FSR” option at the official website of PCbook. If that FSR was actually provided by PCbook after settlement, then it will automatically show as same as the verified one. However, if the records of FSR report do not match with the verified one, then that FSR report will be considered fake/illegal by the third party.

• Details contain in a FSR
  Name and social number of the both parties
  In details about complaint
  Complaint date and complaint number
  Settlement date and Settlement amount
  Disbursement details of settlement amount to 1st party
  This is how the overall “Verify FSR” option works at PCbook.

Sometimes, due to unavoidable circumstances, we have the need to buy new sim cards to stay in touch with our family members, friends, relatives, office members and so on. In such cases, when we go to our local sim dealer to get a new mobile number (SIM) activated, without our knowledge, there are chances that we can sometimes buy a mobile number (SIM) which had already been used by any 3^rd party user.

Normally it isn't possible for you to find out whether that person is genuine or has done scams or opened fake business with that mobile number. In order to help you stay protected from such situations, gives you the (Verify mobile number before purchase) option that you can use to check whether any new mobile number that yoy're going to buy has been used by someone previously or not. Depending on that, you can choose any other available mobile number from your local sim card dealer and stay safe.

How to use this option?

Go to the official website of pcbook.in and from there, you need to head over to the drop-down menu at the top left.

You will have to select the Verify mobile number before purchase as you can see the one we've highlighted in the screenshot.

Next, you'll need to enter the mobile number that you're going to buy. 

If that mobile number has already been used, you will get a message pop-up from and this is how you can choose a fresh new mobile number for your personal use that no one has used before.

Sometimes, in your day-to-day life, due to various circumstances you may feel the need to complain against a person/company. Alternatively, an individual may also complain against you due to any particular reason. Here, you can use the “Auto Witness” option of PCbook to add and enable your trusted friends, relatives, colleagues or family members. We understand that in your busy life schedule, you may be quite busy and also may not get time to do everything manually. Keeping that in mind, PCbook has designed the “Auto Witness” option where you just need to enter the mobile number of your friends/family members/relatives one by one or bulk, that’s it. Then you can completely relax as PCbook will automatically notify on your every complaint to your all your preferred friends, relatives, colleagues or family members on behalf of you and this is how you can expect to have multiple witness support for your complaint from trusted sources.

FAQs