If you have come across a person who is trying to involve in any corruption, fraud, scam, cheat, dishonesty, spoilage or if you find a company where you feel financially insecure, look no further as pcbook.in would help you to
Complaint process at PCbook
- Step 1
At first, you will have to collect all the vital information of the identity to whom you are going to file a complaint for. You can enter the phone number, pan number (optional), aadhar number (optional) in case you are going to file any complaint against a person.
However, in case you are going to file a complaint against any business, you’ll have to collect the proper GST number of that business organization. After that, you can also gather evidence related to that complaint as there are high chances your arranged evidence may help you to win on your cases.
- Step 2
After submitting your complaint, PCbook will notify the 2nd party (defendant) that you have filed a complaint against them. If the 2nd party has any dispute related to that complaint then they can reply with their own viewpoint along with their respective evidence as well.
- Step 3
You both will get 3 days for arranging your maximum support on that complaint. You need to share your complaint number with your friends, relatives, colleagues or anyone who can help you in winning the case. They would also need to visit the official website of pcbook.in and have to search the complaint number that you gave before in the witness page. After that they will be able to access all that 1st party and 2nd party content with evidence easily. After reading everything your support will poll to those who are right.
- Step 4
After having 3 days completed, if your submitted complaint gets maximum support from the 1st party (complaint submitter/plaintiff), then will take the responsibility to help the 1st party solve their problem in every possible manner without demanding a single penny. Besides this, will keep fighting continuously with the 2nd party until the complaint gets settled. Pcbook’s ultimate work would be to bring the lost, damage and compensation amount that was claimed by 1st party.
Once a complaint gets maximum support from the 1st party, until the complaint gets resolutions anybody can find out that complaint using 2nd party’s mobile number or other identity.
On the other hand, if a complaint gets maximum support from a 2nd party then the complaint will be deleted permanently. Besides this, the 1st party (plaintiff) accounts will be restricted to file any new complaint against anyone for the next 15 to 90 days. As a result, the 1st party (plaintiff) would be restricted to file a new complaint against that same person/company for the next 90 days.
- Step 5
Once a complaint gets settled, lost, damage and compensation amount claimed by 1st party received to , then the official authorities of pcbook.in will remove that complaint permanently and that amount will be forwarded to 1st party bank account within 7 working days. You both will get a final settlement report (FSR) along with an email by Pcbook.
- NOTE- If there is any previous complaint against any person or business and if any complain does not resolved under the time period given by PCbook, or 2nd party doesn't take the necessary action or don't settlement to resolve complaint with complainent(1st party) then the officials on our website will have the right to set that complaint to public level and anyone would be able to view that complaint using 2nd party identities in all over india.
- Important note- PCbook never keeps an intention to take action on any individual’s social reputation. We only set our user’s submitted complaint to public mode and make it visible when a particular complaint submitter isn’t getting response from 2nd party (defendant) or when the 2nd party defendant doesn’t want to come to a settlement or resolve the matter.
- Reopen Complaint
Let’s suppose a person lodged a complaint against you claiming that you were liable for any sort of scam or wrongdoing. At , winning any case depends mostly on the maximum witness/support arranged any complaint. We at PCbook, give equal importance to finding out the real truth from both the parties involved in a subject matter. Not only a complaint can be raised from the 1st party, but there is also an option (Reopen Complaint) for the 2nd party to open any complaint lodged against you for once. Based on the true nature of complaint, you can either come to a final settlement with the opposite party or else you can put your own viewpoint and carry forward the case. After reopening the complaint, one can prove his/her innocence within 3 days.
Besides this, PCbook has some helpful options for users
1. Get more information & stay safe
The idea of launching PCbook is to protect you from falling into any traps such as online scams, cyber crime, fraud, cheat, dishonesty, corruption, bribery, injustice, non-ethic etc. In short, our aim to spread the awareness to all of you so that you can stay informed all about illegal activities. It is normal for you to meet unknown people or business organizations in your day-to-day life and this is what may direct you to various scams or fraud activities that you may not be aware of sometimes.
Sometimes a fraud person also pretends to act as a genuine person or they may belong from a reputed company also. This is how they manipulate you into their treachery and finally you fall in their traps and they start harassing you mentally and you lose control over your financially stability as well.
Our ultimate moto is to keep you safe no matter wherever you go or whoever you meet with. PCbook will mainly work like a scanner for you where PCbook will bring and show you all the necessary details about that unknown person or company that you are likely going to get connected directly or indirectly.
Here’s what you can check using the “GET MORE INFORMATION AND STAY SAFE” option:
After checking out the above records of vital information about a person or business, you shall be able to take the right decision in your personal or professional life and most importantly, you will never fall into anyone’s trap or someone can harassing you.
How can I know the necessary information about any unknown person or company through this option?
Ans- Checking information about any unknown person or company at PCbook is way too easier than you think. After you open up our official website (www.pcbook.in), you will get an option named “GET MORE INFORMATION AND STAY SAFE” and there you just need to enter the Mobile no, PAN card no; Aadhar no for a person and GST numner, CIN number or Business Name for a company. Then PCbook will show you all vital information about that person or company.
Here’s how this option helps:
You may not be aware but there are hundreds of illegal activities that take place almost regularly in India and below we’ve highlighted some informative points below so that you can be familiar with all the daily happening scams and frauds and also can protect yourself using “GET MORE INFORMATION AND STAY SAFE” option on PCbook.
A. Before hiring any employee- Suppose if you are going to hire a new employee in your company, before that you need to verify the identity and public recommendations of that person before you consider hiring him/her in your company.
With this option, PCbook allows you to check all the vital information about an unknown person and this also helps you to finalize whether to hire that person in your company or not. This is how PCbook will safeguard you from sharing your company’s vital documents to anyone they don’t know or trust.
Here’s what will get to know about an employee that you’ve decided to hire-
- Name and address your concerned person
- His/her Behavior, honesty, punctuality, commitment, responsibility and social reputation
- Background reputation and public recommendation
- Public dispute, complaints and criminal records (If any)
B. Before joining any organization or online Job- This option will help you to find detailed information about the business as nowadays scammers show up with fake websites that asks to pay upfront fees to get job opportunities. After that, they ask you to pay some sort of registration fees through unusual payment methods through which hackers and scammers collect your banking information. Also if you've met someone online or if you are unsure to join based on the legitimacy of a business, PCbook helps you to do a bit more research and stay safe.
In case of company/business you will need to enter GST number, CIN number and company’s name so that PCbook can show you the market value of the company that you want information for. This will help you check how legit, committed and trustworthy a company is.
- Here’s what will get to know about a business that you’ve decided to join-
- Company’s name and office location address
- Business profile and reviews
- Public dispute, complaints
- PCbook accredited grade
- Market reputation
C. Before marriage with someone: Before you step forward to get hooked you with your married life, you should always consider analysing the profile of your partner as nowadays most of the people aren't genuine. It is extremely necessary for you or your family to personally gather information (Family status, bride / bridegroom character, salary, education qualification, etc) about the person you’re going to marry.
In order to stay safe, make sure you verify your partner’s information by using the “GET MORE INFORMATION AND STAY SAFE” option
Next, you’ll need to enter the identity details of your partner and PCbook will show you all the necessary information so that you can get to know more about your partner and take a wise decision about marriage.
D. Before purchasing any property or giving lease or rent to someone: Are you looking forward to purchasing investment property or giving lease or rent to an unknown person? Before that, it is highly recommended that you should have a proper understanding about your tenant law so that you are able to fix a leaky faucet. Also, you’ll need to invest into a low mortgage payment especially when you are going to deal with an unknown person’s property.
In order to stay safe, make sure you verify the person’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
Next, you’ll need to enter the identity details of that person or builder/company from whom you’re going to buy the property or whom you are going to give lease or rent. Rest, PCbook will show you all the necessary information so that you can get to know more about that unknown person and take a wise decision about investing into any property or giving lease an unknown person.
E. Before lending money or giving financially support to someone: Sometimes, you may be asked to help your family members or a friend with a loan which can usually be unsecured. If the loan isn’t repaid at time, the relationship also can sour.
In order to stay safe, make sure you verify that person’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
You’ll need to enter the identity details of the person to whom you are going to lend money and rest, PCbook will show you all the necessary information about the unknown person and based on that you can think twice whether it will be safe to lend him/her the money.
F. Before giving advance payment to someone person or company: If you are ever asked to give advance payments to an unknown person or company, that clearly indicates that you are only going to get a service or product delivered only when you pay upfront fees or money. Before you pay advance payment to any unknown person or company, make sure the seller refunds your payment amount if he fails to meet the pre-agreed obligation of goods or services.
In order to stay safe, make sure you verify that person or company’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
You’ll need to enter the identity details of the person or the company whom you are going to pay money in advance and rest PCbook will show you all the necessary information about the unknown person and based on that you can do a compete risk free payment to an unknown person or company.
G. Before buying or selling products OLX and Quikr: Sometimes you may feel the need to get rid of your old TV, mobile, pc/laptop and want to handover to someone via OLX and Quikr. However, you may come across any fraud person who may not pay you after receiving your product. or
Some fake buyer in OLX, quikr or online fraudster. he pretending to be an Indian army and calling on all Posted any stuff or household items to sell on OLX and quikr. The moment you post an ad for the item (cycle, guitar, furniture, etc) you want to sell on Quikr or Olx, you will almost instantly get a call from an interested buyer on the mobile number you just advertised.
this fraudster will use the “Request Money” option on UPI apps, Google pay, Paytm etc to ask for money from you instead of transferring money. Note that this is where you will lose your money. Without reading the SMS properly from UPI apps, you may simply click on it and money gets transferred from your account to fraudster, your knowledge will protect you. stay informed and stay safe
No matter whether you are going to buy anything or sell on OLX and Quikr, in order to stay safe, make sure you verify that person’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
You’ll need to enter the identity details of the person whom you are going to sell your product or buy anything on the other hand. Rest PCbook will show you all the necessary information about the unknown person and based on that you can do a compete risk free transaction with an unknown person on OLX and Quikr.
H. Before getting any news of won prizes from any company: Sometimes, we use to get calls from unknown companies where they claim to send us free products or cash prizes for we have had won a lottery from their company. There are certain chances that most of the companies that call you are known to be fraud from the very beginning which was out of your sound knowledge.
In order to stay safe from these kinds of companies, make sure you verify that company’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
You’ll need to enter the identity details of the company that has called you claiming you’ve some prize. Rest PCbook will show you all the necessary information about that company and based on that you can consider proceeding further.
I. Before going into an online relationship: We all, at some point of time try finding our desired life-partner online, especially on social media platforms. However, in today’s time, due to lack of security issues, you may feel the need to check out some vital information about partner.
In order to stay safe, make sure you verify your partner’s information by using the “GET MORE INFORMATION AND STAY SAFE” option.
You’ll need to enter the identity details of the person that you found online and also who you want as your preferred partner. Rest PCbook will show you all the necessary information about that person and based on that you can take a wise decision.
2. Recommend to someone
If you’ve known any person or company for years who is highly trustworthy, reliable, honesty, committed, punctuality and has served you in any field of work as a professional, you can recommend that person or company to other people with the help of Recommend to someone option at PCbook. This option will not only help the person to show up as a genuine person, but this recommendation will also help build his/her online presence in front of quality Indian companies as well.
How to use this option?
Go to the official website of pcbook.in and from there, you need to head over to the menu at the top right.
You will have to select the Recommend to someone as you can see the one we’ve highlighted in the screenshot.
Next, you’ll need to enter the Aadhar, PAN number of the person that you want to recommend through and that person will successfully get listed on our server and he/she will be highlighted as a genuine and trustworthy person in the online field.
Alternatively, if you want to recommend any legit business or organization, you shall need their business GST number to list them in the recommendation list of .
3. Report Website
Nowadays, there are various online companies that rob common people out of their hard-earned money using popular online platforms. Here, the scammers steal the personal/debit/credit card credentials of common people and they steal their money with unauthorized and fraud online transactions. As an user of PCbook, we respect your privacy and we don’t want you to fall into any online scam. Now, we have designed the “Report Website” option for you that you can use to report any particular scam/fraud website. This option is not only going to help you but other Indians spot trends and combat fraud through your initiative. The process is very simple. You just need to do is enter the URL of any website and PCbook will publicly disclose the scam activities that the website runs.
4. Verify Aadhar card
Aadhaar is a unique identification based on individual biometrics. Sometimes, before dealing with an unknown person online, you should ask for the person’s Aadhar card details. This option at PCbook will help you to find out whether the submitted Aadhar details are a genuine one or not. Moreover, you can know about the legitimacy of an unknown person that you are going to deal with. We feel proud to say that this option will help the users of PCbook to identify people with fake identities in society and can also stay protected from cheat/fraud people in the future as well.
5. Verify PAN card
The PAN or (Permanent Account Number) is a unique 10-digit alphanumeric identity number that also serves as an identity proof of an individual. We all know that the PAN number also acts as proof of identity for the Indian citizens. For an extra layer of security, PCbook has designed the PAN verification service for its users where users can easily verify an individual’s identity through his/her PAN details and check whether a person is submitting original PAN documents or not.
6. Verify Website
Nowadays, the Internet is filled with fake websites and scammers try to attempt scamming innocent people in various ways to steal their personal as well as banking information. As you are a user of PCbook, we never want you to get involved into any sort of scam or fake website. After all, your safety concerns are important to PCbook and this is why we have designed the “Verify Website” option that you can use to verify the authenticity of any particular website. Yes, that’s true. If PCbook finds out any single negative or criminal reports, we will inform you whether it is a scam/fraud website and this will help you to stay safe from all kinds of fraud websites. One more thing, this will also help other Indian residents stay aware from that particular website from any further use.
7. Verify FSR (Final Settlement Report)
Once there is an active complaint found on PCbook, the officials give both the 1st party (Complainant) and the 2nd part (Defendant). The “Verify FSR” option is one of the most helpful options for PCbook users where in case, if you ever notice that a particular complaint has been filed against him/her even after having that same complaint settled previously, then you can contact the officials of PCbook and we will then help you and ask you to verify the FSR (Final Settlement Report). Moreover, you can also find out whether there is a fake or genuine FSR report submitted at PCbook. If the FSR report has had been submitted before by PCbook, then only it will appear on our website, otherwise not.
8. Verify mobile number before purchase
Sometimes, due to unavoidable circumstances, we have the need to buy new sim cards to stay in touch with our family members, friends, relatives, office members and so on. In such cases, when we go to our local sim dealer to get a new mobile number (SIM) activated, without our knowledge, there are chances that we can sometimes buy a mobile number (SIM) which had already been used by any 3rd party user.
Normally it isn’t possible for you to find out whether that person is genuine or has done scams or opened fake business with that mobile number. In order to help you stay protected from such situations, gives you the (Verify mobile number before purchase) option that you can use to check whether any new mobile number that you’re going to buy has been used by someone previously or not. Depending on that, you can choose any other available mobile number from your local sim card dealer and stay safe.
How to use this option?
Go to the official website of pcbook.in and from there, you need to head over to the drop-down menu at the top left.
You will have to select the Verify mobile number before purchase as you can see the one we’ve highlighted in the screenshot.
Next, you'll need to enter the mobile number that you’re going to buy.
If that mobile number has already been used, you will get a message pop-up from and this is how you can choose a fresh new mobile number for your personal use that no one has used before.
9. Auto Witness
Sometimes, in your day-to-day life, due to various circumstances you may feel the need to complain against a person/company. Alternatively, an individual may also complain against you due to any particular reason. Here, you can use the “Auto Witness” option of PCbook to add and enable your trusted friends, relatives, colleagues or family members. We understand that in your busy life schedule, you may be quite busy and also may not get time to do everything manually. Keeping that in mind, PCbook has designed the “Auto Witness” option where you just need to enter the mobile number of your friends/family members/relatives one by one or bulk, that’s it. Then you can completely relax as PCbook will automatically notify on your every complaint to your all your preferred friends, relatives, colleagues or family members on behalf of you and this is how you can expect to have multiple witness support for your complaint from trusted sources.